Eagles VPN

Frequently Asked Questions

We understand that you may have questions, which is why we have gathered here the answers to the most frequently asked questions. We have compiled this information to help you better understand our company and services. If you don't find the answer to your question, feel free to contact us. Our knowledgeable and friendly team is here to assist you and provide you with the information you need. We strive to offer you an exceptional customer experience and look forward to helping you resolve any doubts you may have. for Kinguin

Why choose Eagles VPN?

Eagles VPN is one of the largest global providers of VPN services. It allows users and businesses to protect their privacy, enhance online security, and unblock the web with just a few clicks. The company's award-winning applications for Windows, Mac, iOS, Android, Linux, and secure browsers secure user information and identities through advanced encryption and leak protection. This enables businesses worldwide to securely access high-value assets. We offer stable and fast connections wherever you are in the world and provide uncensored access to websites and services. Eagles VPN has been operating since 2007.

Quick Facts and Figures:

Founded in 2007 and based in the UK.
VPN Service: 14 locations in 10 countries.
24/7 Live chat customer support.
Applications available for Windows, Mac, iOS, Android, Linux, and extensions for popular browsers.
No activity logs or connection logs.
Advocate for internet privacy and digital rights.

What is a VPN?

A VPN (Virtual Private Network) is the simplest and most effective way for anyone to protect their internet traffic and hide their online identity. When you connect to a secure VPN server, your internet traffic passes through an encrypted tunnel that no one can see, including hackers, governments, and your internet service provider. When you connect to your VPN service, you get a new IP address, and your real IP address is masked. Since this new IP address is shared by many other Eagles VPN users, it is not possible to link you to any specific activity. This helps you stay anonymous online.

What is the difference between Exclusive and Premium?

Premium IPs are first-time used IP addresses. These are newly acquired IP addresses that have undergone extensive quality testing and have passed 180 days without being used before being offered for sale as Fresh addresses. Our Exclusive IPs are previously used Fresh IP addresses that have undergone a cooling period of 90 days.
Guarantee: Our Premium IPs go through thorough testing to ensure only the highest quality IP addresses are added to our network. We never resell our Fresh IPs as Fresh and guarantee they are free from any abuse.

Which service is best for online shops?

If you already manage an existing account, our Premium or Exclusive VPNs are the best for that. It provides you with a high-speed static IP address to access your account. Please refer to the guide on using VPNs. For creating a new account, Premium VPNs will yield better results.

What operating systems and devices do you support?

We support Windows, MacOS, Linux, Android, and iOS. We provide extensions for Chrome and Firefox browsers. Refer to our setup page for configuring your device.

Do you monitor my activity?

We do not collect logs of your activity, including any browsing history, traffic destination, data content, or DNS queries. All VPN traffic is encrypted with OpenSSL. We have no intention or ability to monitor your online activity. We also do not store any connection logs, meaning there are no logs regarding your IP address, VPN exit IP address, connection timestamp, or session duration. Our guiding principle for data collection is to collect only the minimal data necessary to operate a large-scale, world-class VPN service. We have designed our systems to not hold sensitive data about our customers; even in the event of a legal demand, we cannot provide data that we do not possess.

Can I stream content?

We recommend our VPN service for streaming.

What payment methods do you accept?

We accept credit card payments and PayPal.
Do you offer discounts for bulk purchases?
Yes! The more IP addresses you purchase, the better discount we can offer you!
Contact support for more details.

What is your refund policy?

Unfortunately, due to the intangible nature of the services we provide and the fact that we do not monitor customer activity, we do not offer refunds. However, store credit may be issued in certain circumstances.

FAQ

Frequently Asked Questions